National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:

Who we help - Young people and children

Many suspected accidental exposures occur in children; managing them appropriately can be challenging.


During each year 2014/15 NPIS receives over 23,000 telephone enquiries relating to young people, under the age of 19 years.  Thirty per cent of the calls concerned children under five. Enquiries about young people aged 5-19 years account for a further 14% of cases.


This pattern reflects the incidence of accidental childhood poisoning in the general population.


The agents most often enquired about overall (0-19 years) are paracetamol and ibuprofen. In children under nine years, household products are the most common cause of poisoning. In the 10-19 age group, all the agents most frequently enquired about are drugs and alcohol.


The vast majority of exposures in children under nine (92%) are accidental, whereas in the 10-19 age group, just over half are intentional ingestions.


| Who we help | Patient and exposure profiles | Information, advice and support | Young people and children | Older people | Pregnant mothers |