National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:


The NPIS identified a need to deliver information directly to individual healthcare professionals and the TOXBASE app was developed in response to advancing technology and user feedback. It offers convenient mobile access for users at the point of care. The app is synchronised with online TOXBASE content and for the first time provides offline access when no internet connection is available, making it an invaluable resource for emergency responders.


The app was first made available in October 2012 for iPhone and iPad and for Android devices in May 2013. In late 2015 a new version of the app was launched, providing NHS and PHE users with full and free access when they validate their accounts using their NHS/PHE email addresses. For non-NHS subscribers, a ‘paid’ version of the app is available which contains key TOXBASE entries considered by the NPIS to be most useful to those seeking poisons information from around the world. Funds from the small fee charged contribute towards development and hosting costs.


The number of subscribers changes on a daily basis as accounts are created, lapse and are renewed, but on 31 March 2017 there were 7,487 current subscribers (7,262 NHS/PHE [97%] and 225 non-NHS/PHE) (Figure 1). Included within this total are the NPIS physicians and specialists in poisons information who have access to support their NPIS duties and to increase service resilience in case of local or national failures of internet access. Only 4% of subscribers were located outside the UK. The top workplace and user types are shown in Tables 1a and 1b respectively; ambulance personnel were the most common.


Figure 1. TOXBASE app subscriptions and pages accessed per quarter January 2016 to March 2017



Table 1a. Top workplace type of current TOXBASE app subscribers at 31 March 2017


Table 1b. Top user type of current TOXBASE app subscribers at 31 March 2017

* many of those working within ambulance services select ‘allied health professional’ when registering



Between 1 April 2016 and 31 March 2017, subscribers (excluding NPIS users) accessed 80,929 pages including 66,902 product pages, 11,904 information pages and 2,123 antidote pages. Table 2 shows the top product pages being accessed on the app. Examples of screenshots from the app are shown in Figure 2. Examples of feedback from TOXBASE app subscribers are provided in Box 1.


Table 2. Top product pages accessed on the TOXBASE app April 2016 to March 2017


Figure 2. TOXBASE app screenshots from mobile phones using Android software (left) and iOS software (right)



Box 1. Feedback from TOXBASE app subscribers

“This is a phenomenal resource for toxicologists, acute and emergency care physicians or anyone with an interest in toxicology and poisoning.”
TOXBASE app user, UK

“Working in the pre-hospital environment I find this application invaluable.”
TOXBASE online user, UK

“Excellent resource for us paras!”
Paramedic, UK

“It's hard to imagine our everyday work without your database“
Poisons Information Centre Lead, Poland


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