National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:

Who we help - Information, advice and support

Assisting healthcare professionals with the diagnosis, treatment and management of such a sizeable and disparate patient group is a major and highly specialized task.


NPIS provides 24-hour information on exposure to a wide range of substances, including medicines, drugs of abuse, and household and industrial chemicals, through ingestion, injection, inhalation or skin or eye contact.  In a typical year, for example, the organisation handles more than 30,000 online enquiries about household cleaning products alone.


Much of the information is provided through the comprehensive and constantly updated poisons information database, TOXBASE. The database provides NHS staff with quick and easy access via the Internet to detailed information on thousands of potential toxins.


A national telephone helpline is available for more complex enquiries.


| Who we help | Patient and exposure profiles | Information, advice and support | Young people and children | Older people | Pregnant mothers |