National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:


The services provided by NPIS to Healthcare Professionals are:

  • Provision of information via TOXBASE ( and by telephone on suspected poisonings or exposures to a large range of substances including medicines, drugs of abuse, household and industrial chemicals, and complimentary and alternative medicines;
  • Advice on the effects of drug and chemical exposures during pregnancy via the UK Teratology Information Service (UKTIS);
  • Maintaining a registry of data on the composition of consumer products;
  • Horizon scanning and summary of the current scientific literature about poisoning via the NPIS publication Current Awareness in Clinical Toxicology;
  • Identification of location of antidotes via TOXBASE;
  • Location of laboratory assays that may be required in the treatment of poisoning via TOXBASE;
  • Education for NHS staff about the management of poisoning (TOXBASE e-learning site);
  • Research in clinical toxicology;
  • Advice to UK Government bodies and other organisations about toxicological issues.

NPIS is not a public access service; NPIS supports NHS 111 (England and Wales) and NHS 24 (Scotland) (dial 111), in providing advice to members of the public.


In Northern Ireland, a daytime service is provided by the Northern Ireland Regional Medicines and Poisons Information Service in Belfast. NPIS provides out-of-hours coverage.


In the Republic of Ireland, NPIS is contracted to support the Irish Service, providing poisons information to major hospital emergency departments and to the National Poisons Information Centre in Dublin via TOXBASE and its telephone support service.


| Services | Scale of activity | TOXBASE | National telephone information service | Specialist Clinical Toxicological advice | TOXBASE and NPIS telephone support service | Current Awareness in Clinical Toxicology | NPIS Product Data Centre | UKTIS |