National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:

Who we help - Older people

NPIS receives over 7,000 telephone enquiries a year relating to older people, over 60 years. Of these, almost half are considered to be as a result of medication errors, a third accidental and the rest either deliberate, or of unknown cause.


Medication errors are a relatively common cause of enquiry in older people and alcohol is often a complicating factor. Though some cases are potentially serious, in general such patients come to little harm. Many of the substances involved are drugs frequently used by this age group, such as paracetamol, digoxin and tiotropium.


| Who we help | Patient and exposure profiles | Information, advice and support | Young people and children | Older people | Pregnant mothers |