National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:

What we advise on

NPIS provides information, advice and statistics on a wide range of poisonings, involving substances from pharmaceuticals and complementary medicines to drugs of abuse, and household and industrial chemicals. A breakdown of the agents involved in NPIS telephone enquiries and TOXBASE accesses is displayed in Figure 1.


Figure 1. Types of agents involved in telephone enquiries to the NPIS and TOXBASE accesses in 2015/16


| What we do | Who we help | What we advise on | How we maintain our standards | What impact we have | Who we advise | A uniform national service |