National Poisons Information Service

A service commissioned by Public Health England




Members of the public

seeking specific

information on poisons

should contact:


In England and Wales:

NHS 111 - dial 111


In Scotland:

NHS 24 - dial 111


In N Ireland:

Contact your local GP or

pharmacist during

normal hours; click here

(www.gpoutofhours for GP

services Out-of-Hours.


In Republic of Ireland:

01 809 2166



professionals seeking

poisons information

should consult:

Governance and Continuing Professional Development

All NPIS Units contribute to a National clinical governance system, and their staff participate in a National NPIS Continuing Professional Development programme. NPIS Unit staff are heavily involved in teaching and research, both within the United Kingdom and at an international level.


NPIS staff contribute annually to the Congresses organised by the British Toxicology Society, the   European Association of Poisons Centres and Clinical Toxicologists and the American Academy of Clinical Toxicology and are involved closely in the work of the of the World Health Organisation (WHO), the International Programme on Chemical Safety (IPCS) and the EC.


To ensure a consistent approach to enquiries and the management of cases, NPIS clinical and information staff are kept informed of relevant issues via a programme of continuing professional development. NPIS procedures are regularly discussed, reviewed and shared. In these ways, NPIS ensures users receive the same high levels of prompt, authoritative and accurate service, wherever and whenever they access it.


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